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Refund and cancellation policy

Refund and cancellation policies outline the terms under which customers can return products or cancel services and receive their money back

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Refund and Cancellation Policy

At SearchMyCollege, we strive to provide the best service to help you find your ideal college. We understand that circumstances may change, and you might need to cancel your subscription or request a refund. Please review our refund and cancellation policy below.

Cancellation Policy
1.Subscription Cancellation:

You can cancel your subscription at any time through your account settings.
Cancellation will be effective at the end of your current billing cycle. You will continue to have access to premium features until the end of the period you have paid for.
No partial refunds are provided for mid-cycle cancellations.

2.Service Cancellation:

If you have purchased a one-time service (such as a college application review), you may cancel the service within 24 hours of purchase for a full refund, provided the service has not yet been rendered.

Refund Policy

1.Subscription Refunds:

Refunds for subscriptions are generally not provided. If you believe there has been a billing error, please contact our customer support within 30 days of the charge for review.

2.Service Refunds:

If a one-time service is canceled within 24 hours and the service has not been rendered, you are eligible for a full refund.
If you are not satisfied with a rendered service, please contact our support team within 7 days of the service delivery. We will review your case and may offer a partial or full refund based on the circumstances.

How to Request a Refund

To request a refund, please contact our customer support team at support@searchmycollege.com with your order details and the reason for your request.
Our team will review your request and respond within 3-5 business days.

Contact Us

If you have any questions or need further assistance with your refund or cancellation, please reach out to us:

Email: support@searchmycollege.com
Phone: +91 01204438111 +91 7054955296
Address: SMC,519,B-Tower,Ithum Tower, Noida Sector 62 (up) Pin – 201309 
We value your satisfaction and will do our best to address any concerns.